Monthly Archives: December 2015

BREAKING NEWS: 2016 state and local government pilot opportunity just announced

A recent McKinsey report found that the critical drivers of customer satisfaction with state government services are: fast, simple, and efficient processes; the availability of online options for completing interactions; and the transparency of information. Secure and convenient digital access to online state services can make a genuine difference to beneficiaries—that’s why these providers need to both deliver solutions and protect against fraud—while safeguarding personal information from malicious actors. Continue reading

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